We ship orders every weekday. Your order will go out the same or next-day depending on the time of day the order is received.
On the instance that we do not have enough of an item on hand, we will ship what we have right away and the balance when it comes in.
Clearance Items will not be back-ordered. What stock we have on hand will be shipped and a refund will be made if needed for any extra paid for.
All sales should be considered final with the following exceptions:
RETURN REQUEST: If you need to return an item within 30 days, simply return the item to the address on the packing list with a copy of the packing list and a note for the reason of the return. We will refund the merchandise cost as long as there is no damage, item has not been used and is in a re-saleable condition. No shipping costs will be refunded.
INCORRECT ITEM: If you were sent the wrong item, then you should contact us via email at firstname.lastname@example.org and we will work to get the proper item to you ASAP.
If you ordered the wrong item or wrong size, just as a major retailer such as Walmart does not give you gas money when you return a product we cannot absorb the cost of shipping the product back to us, it is effectively a cost of convenience.
Thank you, we appreciate your business!